Shipping Policy

At House of Niav, we are committed to ensuring a smooth, transparent, and reliable shipping experience for all our customers, both domestic and international. Please read the details below to understand our shipping timelines and processes.

Domestic Shipping (Within India)

Processing Time

All domestic orders are processed and prepared for dispatch within 24–78 hours of order confirmation.

Delivery Time

Once shipped, domestic orders are typically delivered within 5-10 working days, depending on your location.

Shipping Charges

We offer free shipping on all domestic orders placed through our website.

International Shipping

Processing Time

International orders usually take 3–7 days to be processed and dispatched due to additional logistics and documentation requirements.

Delivery Time

International orders are delivered within 15–25 working days after dispatch. Delivery time may vary depending on the destination country, customs clearance, and courier partner timelines.

Shipping Charges

Shipping charges for international orders are calculated at checkout based on the destination and order weight.

Tracking Your Order

Once your order is dispatched, tracking details will be shared with you via email or SMS. You can track your shipment in real time through the provided link.

Multiple Shipments

In certain cases, your order may be shipped in multiple packages. You will receive separate tracking details for each shipment if this occurs.

Delays & Exceptions

While we strive to deliver your order within the mentioned timelines, unforeseen delays may occur due to:

Weather conditions

Festive load

Operational disruptions

Customs procedures for international orders

We appreciate your patience and understanding in such cases.

Support

If you have any questions or require assistance, please reach out to us at:
📩 care.houseofniav@gmail.com